Baby Gear and More Shipping and Return Policies
We appreciate your business and your satisfaction is important to us. If you are dissatisfied with any product - for any reason - we want to hear about it and will do everything we can to make it right.
Shipping:
Baby Gear and More only ships within the Continental Unites States.
Orders will be shipped ground service through Fed Ex or UPS, although smaller orders may be shipped USPS.
Your order may arrive in several packages as it may ship directly from the manufacturer(s).
By registering on the site, you will be able to track your order in progress, and be notified when packages have left the warehouse.
Shipping Rates:
We are offering free shipping on EVERY ORDER through December 31st, 2009.
Return Policy:
All returns require a return authorization number, which may be obtained by contacting us at info@babygearandmore.com.
Damage:
Upon receipt of your package, please inspect it carefully. If you notice any shipping damage, please contact us at info@babygearandmore.com or call us at 1-888-470-4224. Damaged merchandise must be reported within 5 days of receipt of merchandise. You must keep all packaging, including boxes, shipping labels, and packing materials for return. Please be sure to have your order number handy when you write or call.
Other Reasons:
Returns for reasons other than damage are gladly accepted within 30 days of date of purchase, but you must contact us within 5 business days of receipt of merchandise to let us know, must keep the merchandise in the original packaging, and in unused condition.
The Fine Print:
Certain Sale, Clearance or Personalized items may be Final Sale and non-returnable.
We are not responsible for return shipping charges unless the item was shipped to you damaged.
Returns may be subject to a restocking fee of up to 15% depending upon the manufacturer’s policy.
Warranty or Repair:
For warranty items all warranty items are handled through the manufacturer or dealer. We will be happy to assist you in contacting them if needed.
